The Coaching Dilemma: Balancing Playing Time, Confidence, and Team Success When a Player is Struggling

Coaches constantly strive to do what is best for the team, which sometimes requires making lineup changes when a player is struggling. Removing a player from a game due to poor performance can negatively impact their confidence. Some players may express that being taken out hurts their confidence and makes it harder to play well. While this may be true, it could also be an attempt to pressure the coach into keeping them in the game. This situation presents a real dilemma for coaches.

How can a coach effectively communicate playing time decisions in a way that helps the player understand while maintaining their confidence?  This is a common and challenging situation for coaches. Balancing team success with individual player development and confidence is key. Here are five approaches a coach can take to communicate lineup decisions in a way that maintains or even builds a player’s confidence:

1. Frame It as a Growth Opportunity

• Instead of saying, "You're not playing well, so I'm taking you out," say, "We see some areas where you can improve, and we want to put you in a position where you can come back stronger."
• Emphasize that struggling in a game doesn’t define them as a player - it’s part of the growth process.

2. Communicate Proactively, Not Reactively

• If possible, set expectations before the season: “We will make lineup changes based on performance, and it’s not a punishment - it’s about what the team needs in the moment.”
• In the moment, be clear: “We need a different look right now, but be ready because I know you’ll have another opportunity.”

3. Provide Specific, Actionable Feedback

• Instead of a vague critique ("You weren't playing well"), offer concrete points: "Your passing has been off today, and we need more consistency there. Let's work on it at practice so you’re ready to dominate next time."
• This keeps the player focused on improvement rather than feeling personally attacked.

4. Keep the Door Open for Redemption

• Let the player know they’re still valued and will have another chance: “This isn’t about me losing confidence in you. I know what you're capable of, and I want you to reset so you can bring your best next time.”
• If possible, allow them to get back in later in the game to show they can adjust and improve.

5. Focus on Their Role Beyond This Moment

• If a player feels they’re being benched unfairly, remind them of their bigger role on the team: “Your impact isn’t just about this one moment. You’re a key part of this team, and we need you locked in whether you're on the court or supporting your teammates.”
• Keeping them engaged and giving them a clear path forward prevents them from feeling like they’ve lost their value.

Coaches must make tough lineup decisions, but how they communicate those choices can shape a player's confidence and growth. By framing changes as opportunities, setting clear expectations, and keeping players engaged, coaches help athletes develop resilience. Ultimately, thoughtful communication fosters trust, ensuring players stay committed to their team and their improvement.